Privacy Policy

Welcome to Makemyrobo.com ("Makemyrobo.com", "Company", "we", "our", or "us"). Makemyrobo.com provides Robotic Process Automation (RPA), UiPath development services, AI-powered automation solutions, software development, API integration services, business process automation, chatbot development, workflow automation, data processing solutions, and related technology services. We respect your privacy and are committed to protecting the personal information, business information, and confidential data that you share with us. This Privacy Policy explains: • What information we collect • How we collect information • How we use information • How we protect information • How long we retain information • Your rights regarding your information • How to contact us regarding privacy matters By accessing our website, requesting our services, submitting information, or using any Makemyrobo.com products or services, you agree to the practices described in this Privacy Policy.

Makemyrobo.com Website: https://makemyrobo.in Email: info@makemyrobo.in Phone: 08770170789 Business Address: Gandhi Ganj, 139/10, Katni, MP, 483501, IN Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST

This Privacy Policy applies to: • Makemyrobo.com website • Client portals • Automation services • Software applications • Mobile applications • Customer support services • Marketing communications • Consulting services • Training services • Any other services provided by Makemyrobo.com This Privacy Policy applies whether you are: • Website visitor • Prospective customer • Existing customer • Vendor • Business partner • Service subscriber

Personal Information We may collect personal information that identifies or can reasonably identify an individual. Examples include: • Full Name • Email Address • Mobile Number • Office Number • Company Name • Designation • Department • Postal Address • Billing Address • GST Information • Profile Information Business Information While providing automation and consulting services, we may collect: • Company information • Business workflows • Process documents • Standard operating procedures • Process maps • Requirement documents • User access details • Technical architecture • Integration requirements • Automation specifications • Internal business documentation Technical Information We automatically collect certain technical information including: • IP Address • Browser Type • Browser Version • Operating System • Device Type • Screen Resolution • Network Information • Language Preferences • Access Time • Time Zone • Referring URLs Usage Information We may collect information regarding your interaction with our website and services: • Pages visited • Click behavior • Session duration • Navigation patterns • Download activity • Search queries • Form submissions • Service interactions Communication Information Information contained in communications including: • Emails • Support tickets • Chat conversations • Meeting notes • Project discussions • Feedback submissions • Contact forms Payment Information When making purchases or payments, we may collect: • Billing information • Transaction details • Invoice information • Payment confirmation data For security reasons, complete payment card information is processed directly by secure payment gateways and is not stored on our systems.

Information You Provide We collect information directly from you when you: • Fill out contact forms • Request a quotation • Book a consultation • Purchase services • Create an account • Subscribe to newsletters • Participate in surveys • Contact support Automated Collection We may automatically collect information through: • Cookies • Analytics tools • Server logs • Tracking technologies • Performance monitoring tools Third-Party Sources We may receive information from: • CRM systems • Payment processors • Business partners • Marketing platforms • Public databases • Social media platforms

We use collected information for legitimate business purposes including: Service Delivery • Deliver requested services • Develop automation solutions • Configure workflows • Deploy software • Provide consulting services Project Execution • Analyze requirements • Design solutions • Configure systems • Test implementations • Deliver projects Customer Support • Resolve technical issues • Respond to inquiries • Manage service requests • Provide maintenance support Business Operations • Improve service quality • Enhance website performance • Conduct analytics • Manage customer relationships Marketing Activities Subject to applicable law, we may use information to: • Send newsletters • Share updates • Promote services • Conduct campaigns • Invite participation in events Users may unsubscribe at any time. Legal Obligations We may process information to: • Comply with laws • Respond to legal requests • Prevent fraud • Enforce agreements • Protect our rights

Makemyrobo.com specializes in business automation services. While delivering services, we may process: • Business records • Customer records • Employee records • Workflow data • Transaction data • Operational data Our Commitments We process client data solely for: • Service delivery • Support activities • Maintenance • Troubleshooting • Approved development activities We do not: • Sell client data • Rent client data • Use client data for unrelated purposes • Share client data with unauthorized parties All client data remains the property of the client.

We understand that our clients often share sensitive information. We treat the following as confidential: • Business strategies • Financial information • Customer information • Technical documentation • Source code • Credentials • API keys • Internal workflows • Proprietary business processes Employees and contractors with access to confidential information are required to maintain confidentiality obligations.

Our website may use cookies and similar technologies. Cookies help us: • Improve website functionality • Remember user preferences • Analyze traffic • Enhance security • Measure performance Users can disable cookies through browser settings. Certain website features may not function correctly if cookies are disabled.

We may share information with: Service Providers Such as: • Cloud hosting providers • Analytics providers • Email service providers • CRM providers • Payment processors These providers are contractually required to protect information. Legal Authorities We may disclose information when: • Required by law • Ordered by a court • Requested by authorized government agencies • Necessary to protect legal rights Business Transactions Information may be transferred during: • Merger • Acquisition • Sale of assets • Corporate restructuring

We implement commercially reasonable security measures including: Technical Controls • SSL encryption • Secure cloud hosting • Network security monitoring • Firewalls • Malware protection • Access controls Administrative Controls • Employee training • Security policies • Access management • Vendor assessments Operational Controls • Password protection • Role-based access • Backup procedures • Incident response procedures While we take significant precautions, no system can guarantee absolute security.

We retain information only as long as necessary for: • Service delivery • Legal compliance • Accounting requirements • Contractual obligations • Business continuity Retention periods may vary depending on: • Type of information • Applicable laws • Contractual requirements After retention periods expire, information may be securely deleted or anonymized.

Your information may be processed in: • India • Cloud hosting regions • Service provider locations When transferring data internationally, we take reasonable measures to ensure adequate protection.

Depending on applicable law, you may have the right to: Access Request details regarding personal information we hold. Correction Request correction of inaccurate information. Deletion Request deletion of information under applicable circumstances. Restriction Request restrictions on processing. Data Portability Request a copy of your information. Objection Object to certain forms of processing. Withdraw Consent Withdraw consent where processing is based on consent.

Our services are intended for business users and adults. We do not knowingly collect information from individuals under 18 years of age. If we become aware that information has been collected from a child, we will take steps to delete such information.

Our website or services may integrate with third-party platforms including: • Google Services • Microsoft Services • Meta Services • WhatsApp Business • Shopify • UiPath • OpenAI • Payment Gateways These providers have their own privacy policies and practices. We encourage users to review their policies.

Makemyrobo.com strives to comply with applicable privacy regulations including: • Digital Personal Data Protection Act, 2023 (India) • Information Technology Act, 2000 (India) • Information Technology Rules • Applicable contractual privacy obligations • Industry-standard security practices

We reserve the right to update this Privacy Policy at any time. Changes may occur due to: • Legal requirements • Service improvements • Technology updates • Business changes Updated versions will be posted on our website with a revised effective date.

For privacy-related inquiries, requests, complaints, or concerns, contact: Makemyrobo.com Email: info@makemyrobo.in Website: makemyrobo.in Phone: 08770170789 Address: Gandhi Ganj, 139/10, Katni, MP, 483501, IN

By accessing our website, submitting information, requesting services, purchasing services, or otherwise interacting with Makemyrobo.com, you acknowledge that you have read, understood, and agree to the collection, use, processing, storage, and disclosure of information as described in this Privacy Policy.